Terms of Service
Last updated: October 13, 2025
Welcome to The Unspoken! These Terms of Service ("Terms") govern your use of The Unspoken mobile application ("App," "Service," "we," "our," or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms.
Important: Please read these Terms carefully before using the App. If you do not agree to these Terms, do not use the App.
1. Acceptance of Terms
By accessing or using The Unspoken, you confirm that:
- You are at least 13 years old (or 16 in the EEA)
- You have the legal capacity to enter into binding contracts
- You will comply with these Terms and all applicable laws
- All information you provide is accurate and truthful
2. Description of Service
The Unspoken is a conversation card game app that:
- Provides curated conversation prompts across themed decks
- Enables solo reflection and multiplayer sessions
- Offers real-time synchronization for group gameplay
- Includes optional AI-powered session summaries (with your consent)
- Requires a subscription for unlimited access after a free trial period
3. User Account and Authentication
3.1 Account Creation
- Anonymous Use: You can use the App without creating an account (anonymous authentication)
- Sign in with Apple: Optional authentication for subscription management and data sync
3.2 Account Security
- You are responsible for maintaining the security of your Apple ID
- You must notify us immediately of any unauthorized access
- We are not liable for losses due to unauthorized account use
3.3 Account Termination
You may delete your account at any time by contacting us. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscriptions and Payments
4.1 Free Trial
The App offers 3 free cards to try before requiring a subscription. The free trial:
- Requires no payment information
- Does not automatically convert to a paid subscription
- Is available once per user
4.2 Subscription Plans
After the free trial, continued use requires one of the following subscriptions:
- Weekly: Auto-renews every 7 days
- Monthly: Auto-renews every 30 days
- Annual: Auto-renews every 365 days
4.3 Payment Processing
- All payments are processed through Apple's In-App Purchase system
- Prices are displayed in your local currency
- Payment is charged to your Apple ID at confirmation of purchase
- We do not have access to your payment information
4.4 Auto-Renewal
Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
4.5 Cancellation
You can cancel your subscription at any time through:
- iOS Settings → [Your Name] → Subscriptions → The Unspoken → Cancel
- Cancellation takes effect at the end of the current billing period
- You will retain access until the subscription expires
- No partial refunds for unused portions of the subscription period
4.6 Refund Policy
Refunds are handled by Apple according to their policies:
4.7 Price Changes
We reserve the right to modify subscription prices. You will be notified of price changes, and changes will apply to subsequent billing cycles. Continued use after notification constitutes acceptance of the new price.
5. Acceptable Use Policy
5.1 Permitted Use
You may use The Unspoken for:
- Personal, non-commercial conversation and reflection
- Hosting private multiplayer sessions with friends and family
- Solo gameplay for self-reflection
5.2 Prohibited Conduct
You agree NOT to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Reverse engineer, decompile, or disassemble the App
- Attempt to gain unauthorized access to our systems
- Use automated tools (bots, scrapers) to access the Service
- Share your subscription with others (account sharing)
- Use the App for commercial purposes without permission
- Harass, abuse, or harm other users
- Transmit malicious code or viruses
- Collect user data without consent
6. Intellectual Property Rights
6.1 Our Content
All content in the App, including but not limited to:
- Conversation prompts and questions
- Design, graphics, and user interface
- Text, images, and branding
- Source code and software
is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal purposes in accordance with these Terms. This license does not allow you to:
- Reproduce or redistribute our content
- Create derivative works
- Use our content for commercial purposes
6.3 Trademark
"The Unspoken" and associated logos are our trademarks. You may not use them without our prior written consent.
7. Artificial Intelligence Features
7.1 AI Session Summaries
Our optional AI feature uses Google's Gemini AI to generate personalized session summaries:
- Opt-In Only: AI features are disabled by default (Turn-Based mode only)
- Data Used: Questions, player names, and your text answers (when AI enabled)
- Data Privacy: Answers sent to Google Gemini are processed in real-time and deleted after 7 days
- Solo Mode: In solo mode, answers are never stored or sent to AI
- AI Limitations: Summaries are AI-generated and may contain inaccuracies
- No Liability: We are not responsible for AI-generated content accuracy
7.2 AI Disclaimer
AI-generated summaries are for entertainment and reflection purposes only. They should not be relied upon for:
- Medical, legal, or professional advice
- Relationship counseling or therapy
- Decision-making in critical matters
8. User Content and Data
8.1 Your Content
You retain ownership of any content you create (display names, preferences, answers). However:
- Turn-Based Mode: Conversation answers are stored temporarily for multiplayer sync and AI features
- Solo Mode: Answers are never stored anywhere
- All session data is automatically deleted 7 days after the session ends
- You are responsible for the accuracy of information you provide
8.2 Data Usage
By using the App, you grant us the right to:
- Store necessary session data for functionality
- Use anonymized analytics data to improve the Service
- Process data as described in our Privacy Policy
9. Third-Party Services
The App integrates with third-party services:
- Firebase (Google): Authentication, database, analytics
- RevenueCat: Subscription management
- Apple Services: Sign in with Apple, In-App Purchases
- Google Gemini AI: AI summaries (optional)
Your use of these services is also governed by their respective terms:
10. Disclaimers and Limitations of Liability
10.1 "AS IS" Service
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
- Uninterrupted or error-free operation
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or goodwill
- Service interruptions or technical failures
- Third-party actions or content
- AI-generated content accuracy
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SUBSCRIPTION IN THE PAST 12 MONTHS, OR $100 USD, WHICHEVER IS LESS.
10.3 Jurisdictional Limitations
Some jurisdictions do not allow limitations on warranties or liability. In such cases, the above limitations may not apply to you, and you may have additional rights.
11. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Your violation of applicable laws
12. Privacy and Data Protection
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the App, you consent to our data practices as described in the Privacy Policy.
13. Termination
13.1 Termination by You
You may stop using the App at any time by:
- Deleting the App from your device
- Canceling your subscription
- Requesting account deletion
13.2 Termination by Us
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent activity
- Abuse or misuse the Service
- Fail to pay subscription fees
13.3 Effect of Termination
Upon termination:
- Your right to use the App immediately ceases
- Your data will be deleted per our Privacy Policy
- Active subscriptions may continue until expiration
- No refunds for partial subscription periods
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted, with the "Last Updated" date revised. We will notify you of material changes via:
- In-app notification
- Email (if provided)
- App Store update notes
Continued use of the App after changes constitutes acceptance of the modified Terms. If you do not agree, you must stop using the App.
15. Dispute Resolution
15.1 Governing Law
These Terms are governed by the laws of [Your Country/State], without regard to conflict of law principles.
15.2 Arbitration (Where Permitted)
Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration, except where prohibited by law (e.g., EU consumer protection laws).
15.3 EU/EEA Users
If you are a consumer in the EU/EEA, you have the right to:
- Bring disputes in your country of residence
- Access the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr
- Contact your local consumer protection authority
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
16.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We are not liable for failures or delays caused by events beyond our reasonable control (natural disasters, pandemics, government actions, etc.).
17. Contact Information
18. Acknowledgment
BY USING THE UNSPOKEN, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT USE THE APP.
© 2025 The Unspoken. All rights reserved.